Baby Gifting at Estella | FAQs, What you need to know

Need to know how quickly we ship your order or if we include gift notes or if we will refund you if you return your order within 30 days?  See below for all of Estella's frequently asked questions.  These FAQs will quickly help you find out how we operate.

Shipping & Returns

We offer free US ground shipping on orders $50+.  There is a flat $5 per order fee on all orders below $50. We also offer faster shipping options and the price for that varies and can be calculated at checkout.

Absolutely, we have a 100% satisfaction guarantee policy.  Meaning, you can return your purchase to us for any or no reason within 30 days of making the purchase.  We simply ask that you ship it to us in the same, new, unused condition that you received it in.  Once we get it back, we will fully refund you.

We generally process and ship orders within 24 hours, but given the global pandemic, we ask customers to plan for a 48 hour turnaround excluding weekends.

Gift packaging

We do gift wrap! To purchase that option, simply click hereand we will pack your gift in a pouch similar to the one shown. 

Yes, you may leave a free gift note either in the gift note section of the shopping cart or checkout. 

Absolutely! We never ship goods with prices on them!

Yes, we include a gift receipt with what any gift note and what the sender purchased, but it does not have prices.  With this receipt, gift recipients can exchange the gift or return it for store credit consistent wit hour return policy..

Making Estella gifts

Yes, all our toys and clothing are made with 100% organic cotton.  Our knit toys are stuffed with polyester and any rattles in the toys are not organic.  

Yes, most of our products are made in Peru by small manufacturers who pay fair wages to their workers, treat them humanely and do not use child labor.

Yes, our toys, knit toys and knit clothing are all handmade with details that can only be finished by hand.  This takes time and expertise, but is part of what makes every piece unique. 

Your order qualifies for a free gift!

Baby Rattle - Knit Avocado Shaped Rattle with Smiling Face. Dark green, yellow green, brown, and black eyes.

Free Avocado Rattle with Orders $150+